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life.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Life Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Life Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Sterling Insurance Enhances Professional Indemnity Offerings with Lloyd's Binder
Sterling Insurance Enhances Professional Indemnity Offerings with Lloyd's Binder
15 Jun 2026: Paige Estritori
Sterling Insurance has recently secured a new professional indemnity (PI) binding authority with Lloyd's, a development that promises to provide Australian brokers with greater control over product offerings and pricing structures. This strategic move is part of Sterling's ongoing commitment to delivering tailored insurance solutions that meet the specific needs of niche and complex risk sectors. - read more
Navigating the Complexities of Australia's Professional Indemnity Insurance Market
Navigating the Complexities of Australia's Professional Indemnity Insurance Market
15 Jun 2026: Paige Estritori
The professional indemnity (PI) insurance market in Australia has experienced significant fluctuations over the past few years, presenting challenges for professionals across various disciplines. Understanding these market dynamics is crucial for securing appropriate coverage and managing risk effectively. - read more
Cohabit's New Digital Platform Revolutionises Strata Insurance Management
Cohabit's New Digital Platform Revolutionises Strata Insurance Management
15 Jun 2026: Paige Estritori
In a significant advancement for the strata insurance sector, insurtech company Cohabit has unveiled a digital platform designed to streamline the insurance process for strata schemes. This innovative solution allows property owners and managers to review and compare insurance options tailored to their specific buildings, leveraging comprehensive building data to facilitate informed decision-making. - read more
Suncorp's Strategic Move to Grow Strata Insurance Portfolio
Suncorp's Strategic Move to Grow Strata Insurance Portfolio
15 Jun 2026: Paige Estritori
Suncorp, a leading Australian insurer, has announced a strategic initiative to expand its presence in the strata insurance market. By reclassifying its strata insurance line from consumer to commercial, Suncorp aims to consolidate and grow its business in this sector, reflecting a clear strategic move to enhance its offerings for larger strata developments. - read more
Suncorp Bolsters Financial Resilience with $2.4 Billion Reinsurance Deal
Suncorp Bolsters Financial Resilience with $2.4 Billion Reinsurance Deal
15 Jun 2026: Paige Estritori
In a strategic move to enhance its financial resilience, Suncorp has secured a substantial reinsurance agreement valued at $2.4 billion over a five-year period. This agreement, set to commence on June 30, 2026, provides the insurer with $800 million of protection annually, aiming to mitigate the financial impact of escalating natural hazard costs. - read more
Life Insurance Articles

How Much Life Insurance Do You Really Need? A Family's Guide to Assessment
How Much Life Insurance Do You Really Need? A Family's Guide to Assessment
Life insurance is one of those cornerstones of financial planning that often gets overlooked. Yet, the importance of life insurance in safeguarding your family's future cannot be overstated. It's a robust financial instrument that provides peace of mind, knowing that your loved ones will be financially secure in the event of your untimely passing. This introductory section lays the groundwork for understanding why life insurance is pivotal in your family's financial health. - read more
The Single Parent’s Guide to Securing Your Child’s Financial Future
The Single Parent’s Guide to Securing Your Child’s Financial Future
Single parenting brings with it a mosaic of responsibilities and challenges, not least of which is securing a stable financial future for your child. The rollercoaster of raising a child alone often means that planning for the future can take a back seat to the day-to-day demands of parenting. Unexpected illnesses and injuries can compound these challenges, causing stress to multiply and plans to go awry. - read more
The Impact of Health and Medical History on Insurance Premiums
The Impact of Health and Medical History on Insurance Premiums
Life insurance is a critical component of a sound financial plan. It provides financial security and peace of mind to you and your loved ones, ensuring that they are taken care of in the event of your untimely death. - read more
How Much Life Insurance Does Your Family Actually Need?
How Much Life Insurance Does Your Family Actually Need?
Financial security for families is an essential consideration in any household. Life can be unpredictable, and ensuring that your loved ones are protected from financial hardship in your absence is a critical part of financial planning. - read more
Why Life Insurance Should Be a Priority for Every Married Couple
Why Life Insurance Should Be a Priority for Every Married Couple
When it comes to financial planning, life insurance often takes a backseat. Many married couples in Australia overlook its importance, thinking that it's not immediately necessary or that they can simply put it off for later. However, life insurance should be regarded as a cornerstone of a solid financial strategy. - read more

Knowledgebase
Umbrella Policy:
An additional insurance policy that provides extra liability coverage beyond the limits of the insured's primary policies.