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Insurance News

AFCA Rejects Traveller's Insurer Claim for Alternative Flight Costs AFCA Rejects Traveller's Insurer Claim for Alternative Flight Costs
25 Jul 2025: Paige Estritori

An Australian travel insurance policyholder faced disappointment as the Australian Financial Complaints Authority (AFCA) denied their claim for reimbursement of costs incurred due to changing travel plans amid threats of a pilot strike. The traveller, who rearranged his flights from Sydney to Vancouver and subsequently to Toronto, had hoped his insurer, AIG Australia, would cover the $5,576 expenses for the rebooked flights and additional accommodation. - read more
Fee Models Emerge as Solution to Cyclone Insurance Affordability Concerns Fee Models Emerge as Solution to Cyclone Insurance Affordability Concerns
25 Jul 2025: Paige Estritori

The affordability of cyclone insurance in Australia’s high-risk zones remains a pressing issue, prompting some brokers to shift towards fee-based models. This change is highlighted in the latest annual review of the cyclone reinsurance pool from the Australian Competition and Consumer Commission (ACCC). - read more
Homeowner's Storm Damage Claim Denied; Faulty Construction Cited Homeowner's Storm Damage Claim Denied; Faulty Construction Cited
24 Jul 2025: Paige Estritori

A homeowner's attempt to secure a storm damage insurance payout has been thwarted after an investigation revealed that the damage was due to poor maintenance and faulty construction, rather than extreme weather conditions. The initial claim attributed the damage on the property's western wall and roof eaves to significant rainfall, citing a substantial 141mm in July, with a notable record of 43.6mm in a single day. - read more
NSW Workers’ Compensation Scheme Faces Major Overhaul Amid Underinsurance Issues NSW Workers’ Compensation Scheme Faces Major Overhaul Amid Underinsurance Issues
23 Jul 2025: Paige Estritori

The New South Wales State Insurance Regulatory Authority (SIRA) has identified critical issues of underinsurance and employer non-compliance within the icare workers’ compensation scheme. A recent review highlighted that over $60 million in premiums were not collected due to missing wage declarations, with about 75% of employers audited showing non-compliance responsible for an additional $24.5 million in unpaid premiums. - read more
Insurer Prevails in Vehicle Value Dispute Insurer Prevails in Vehicle Value Dispute
23 Jul 2025: Paige Estritori

In a recent ruling by the Australian Financial Complaints Authority (AFCA), a protest from a car owner against her insurer, RAC Insurance, regarding the reduction of her vehicle's agreed value has been dismissed. The case arose after the complainant made a total loss claim following an accident in October, only to discover that her vehicle's value had been adjusted down to $29,700 from a previous total of $40,000. - read more
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Life Insurance Articles

Understanding Life Insurance Needs: A Guide for Australian Families Understanding Life Insurance Needs: A Guide for Australian Families
Life insurance is a financial product designed to provide peace of mind by offering a safety net for your loved ones in the event of your passing. The primary purpose of life insurance is to ensure that your family is financially protected, allowing them to maintain their standard of living even without your income. - read more
Covering the Unexpected: A Guide to Trauma Insurance for Australian Families Covering the Unexpected: A Guide to Trauma Insurance for Australian Families
Trauma insurance, also known as critical illness insurance, is a type of coverage that provides a lump sum payment in the event that the insured suffers from a critical illness or injury. Unlike health insurance, which covers medical expenses, trauma insurance is designed to provide financial protection by helping to cover the additional costs associated with recovery from a severe illness or injury. - read more
How Life Insurance and Estate Planning Work Together for Your Benefit How Life Insurance and Estate Planning Work Together for Your Benefit
For many Australian families, the concept of estate planning might evoke imagery of vast wealth and complex legal documents, reserved for the very affluent. However, this misconception overshadows the universal importance of having an estate plan, which at its core, is about ensuring your loved ones are cared for and your wishes are honored upon your passing—even if you don't consider yourself wealthy. - read more
Understanding Various Life Insurance Types: Which One is Right for You? Understanding Various Life Insurance Types: Which One is Right for You?
Financial security is one of the most important aspects of modern family life. Ensuring that loved ones are protected and well-supported in the event of an untimely death is a fundamental concern for many Australians. - read more
Single or Married: How Life Insurance Needs Vary Across Different Life Stages Single or Married: How Life Insurance Needs Vary Across Different Life Stages
Life insurance is a financial product that provides a lump sum payment to your beneficiaries in the event of your death. It is designed to offer financial security by covering debts, daily living expenses, and future financial obligations. - read more
How Much Life Insurance Does Your Family Actually Need? How Much Life Insurance Does Your Family Actually Need?
Financial security for families is an essential consideration in any household. Life can be unpredictable, and ensuring that your loved ones are protected from financial hardship in your absence is a critical part of financial planning. - read more
Understanding Various Life Insurance Types: Which One is Right for You? Understanding Various Life Insurance Types: Which One is Right for You?
Financial security is one of the most important aspects of modern family life. Ensuring that loved ones are protected and well-supported in the event of an untimely death is a fundamental concern for many Australians. - read more
The Impact of Health and Medical History on Insurance Premiums The Impact of Health and Medical History on Insurance Premiums
Life insurance is a critical component of a sound financial plan. It provides financial security and peace of mind to you and your loved ones, ensuring that they are taken care of in the event of your untimely death. - read more
Single or Married: How Life Insurance Needs Vary Across Different Life Stages Single or Married: How Life Insurance Needs Vary Across Different Life Stages
Life insurance is a financial product that provides a lump sum payment to your beneficiaries in the event of your death. It is designed to offer financial security by covering debts, daily living expenses, and future financial obligations. - read more
Life Insurance Essentials: Protecting Your Growing Aussie Family Life Insurance Essentials: Protecting Your Growing Aussie Family
Life insurance remains one of the most crucial considerations for new parents aspiring to provide a secure future for their growing families. The arrival of a child marks a transformative moment, redefining priorities and responsibilities. At its core, life insurance is a safety net, designed to offer financial protection and stability to loved ones in the event of an unforeseen tragedy. - read more


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Liability Insurance:
Insurance that provides protection from claims arising from injuries or damage to other people or property