Life Insurance Online :: Privacy

Life Insurance Online Privacy Statement

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This is the privacy policy statement for Life Insurance Online and Clark Family Pty Ltd in relation to this website.

We have created this privacy policy statement in order to demonstrate our firm commitment to privacy. The following discusses our information gathering and dissemination practices for this website.

Information We Collect and How It's Used

To process your financial services referral request, Life Insurance Online requires your name, phone number, Email address, and any other information pertinent to the type of service you are requesting.

This information is used by the third party product and service providers in our network to provide accurate responses to your enquiries. Life Insurance Online provides this information to them on your behalf in order for them to provide a product or service to you. (Unless otherwise notified by us, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us)

Personal information, including contact information, will never be released to any other party at any time.

Please Note: This website contains links to other websites. Clark Family Pty Ltd is not responsible for the privacy practices or the content of those websites.

Cookies

Life Insurance Online uses cookies to record session information and user-specific information on what web pages visitors access or visit in order to track the visitor's progress through our web site, analyze system performance, and ensure that visitors are not repeatedly sent the same promotional material.

Third-Party Advertising

We use third-party advertising companies to serve our ads on our website. These third-party advertising companies employ cookies and 1x1 pixel .gifs or web beacons to measure and improve the effectiveness of ads for their clients. To do so, these companies may use anonymous information about your visits to our website and other websites. This information can include: date/time of banner ad shown, the banner ad that was shown, their cookie, the IP address. This information can also be used for online preference marketing purposes.

Access to Personal Information

You may access your personal information, subject to a number of exceptions permitted by law. We reserve the right to determine the manner in which the information is accessed. If we deny you access we will provide you with written reasons and, depending on the circumstances of the denial, we may provide sufficient access to information through mutually agreeable intermediaries to meet the needs of you and us. If you request access to your personal information, you may be charged a reasonable fee or costs incurred such as photocopying, administration and postage.

If you would like access to your personal information please contact us. To ensure security and protection of your information, we may ask that your request be in writing.

Changes to Our Privacy Policy

To ensure that our privacy policy reflects market expectations and needs we will constantly review it and update it from time to time as the need arises.

Queries or Problems

If you have any queries or problems whatsoever in relation to our privacy policy or the handling of your personal information, please contact us

Further information about privacy issues and the protection of your personal information is obtainable from the Australian Federal Privacy Commissioner on: 1300 363 992.

What if you have a complaint?

If you consider that any action of ours breaches this Privacy Policy or the National Privacy Principles or otherwise does not respect your privacy, you can make a complaint. This will be acted upon promptly. To make a complaint, please contact Life Insurance Online in the first instance. If you are not satisfied with our response to your complaint, you can telephone the Australian Federal Privacy Commissioner`s hotline on: 1300 363 992.

If you have any question about this privacy statement, the practices of our website, or your dealings with our website, you can contact us.

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Life Insurance Articles

Securing Your Family's Future: How Life Insurance Offers Peace of Mind Securing Your Family's Future: How Life Insurance Offers Peace of Mind
Life is a tapestry of precious moments, each framed by the inevitable uncertainty that the future holds. The awareness that our paths are peppered with unpredictability can often cast a shadow of concern, affecting how we cherish the present. For many, the well-being of family remains the cornerstone of life's purpose, driving the need for a foundation that offers stability and reassurance in the face of life's unexpected challenges. - read more
Life Insurance for Young Adults: Why It’s Never Too Early to Get Covered Life Insurance for Young Adults: Why It’s Never Too Early to Get Covered
Life insurance might not be at the forefront of your mind, especially when you're young and healthy. However, understanding the essence of life insurance early on can significantly impact your financial future and provide much-needed peace of mind. - read more
Understanding the Role of Life Insurance in Your Estate Plan Understanding the Role of Life Insurance in Your Estate Plan
Estate planning is a critical process that often goes overlooked, but it's essential for securing the financial future of your loved ones and ensuring your assets are distributed according to your wishes. It involves the careful organization and protection of an individual’s estate to minimize uncertainties and facilitate the smooth transfer of assets after their passing. While it may seem complex, understanding the basics of estate planning is necessary for every Australian adult, regardless of wealth. - read more
Life Insurance Audit: Regular Check-Ups for Your Policy's Health Life Insurance Audit: Regular Check-Ups for Your Policy's Health
Life insurance serves as a crucial safety net, guarding your loved ones against the unforeseen. Just as you would take care of your health through regular check-ups, it is equally important to ensure that your life insurance policy remains in sound condition to provide the necessary protection. - read more
Understanding Life Insurance Needs: A Guide for Australian Families Understanding Life Insurance Needs: A Guide for Australian Families
Life insurance is a financial product designed to provide peace of mind by offering a safety net for your loved ones in the event of your passing. The primary purpose of life insurance is to ensure that your family is financially protected, allowing them to maintain their standard of living even without your income. - read more

Insurance News

Kell to Lead Comprehensive Review of Australia's Life Insurance Code Kell to Lead Comprehensive Review of Australia's Life Insurance Code
01 Aug 2025: Paige Estritori

Starting on October 1, a comprehensive review of the voluntary Life Insurance Code of Practice will commence, with a focus on assessing the effectiveness of revisions made to its regulations and standards in 2023. The Council of Australian Life Insurers (CALI) has appointed Peter Kell to lead this independent review and deliver the final report by June 30 next year. - read more
AFCA Sides with Insurer in Pet Injury Dispute AFCA Sides with Insurer in Pet Injury Dispute
31 Jul 2025: Paige Estritori

The Australian Financial Complaints Authority (AFCA) has upheld PetSure's decision to cap their payout at $2,600 for a dog's medical costs, settling a dispute over pet insurance claims. The dog's accidental injury involved a ruptured cranial cruciate ligament, requiring approximately $6,500 in veterinary care, including surgery. Although the owners' claim was initially accepted, it was limited under the policy's annual sublimit for cruciate ligament conditions. - read more
Reviving Australia's Troubled Insurance Industry: Opportunities and Challenges Reviving Australia's Troubled Insurance Industry: Opportunities and Challenges
30 Jul 2025: Paige Estritori

Australia's retail life insurance sector is facing significant challenges despite generating approximately $9.4 billion in annual premiums. Upon closer examination, it's evident that this industry is under strain. Growth is primarily driven by price increases rather than the addition of new clients, signalling concerns for long-term sustainability. New business growth hovers around 8-9% annually, not enough to adequately bolster the sector. - read more
NSW Government Warns of Financial Impact from Stall in Workers' Compensation Reform NSW Government Warns of Financial Impact from Stall in Workers' Compensation Reform
29 Jul 2025: Paige Estritori

The New South Wales government has issued a stark warning regarding potential financial consequences if proposed reforms to workplace mental injury laws are delayed further. As an upper house committee gathers to discuss these changes, Treasurer Daniel Mookhey highlights the urgency, stating that setbacks will result in increased premiums. - read more
AFCA Rejects Traveller's Insurer Claim for Alternative Flight Costs AFCA Rejects Traveller's Insurer Claim for Alternative Flight Costs
25 Jul 2025: Paige Estritori

An Australian travel insurance policyholder faced disappointment as the Australian Financial Complaints Authority (AFCA) denied their claim for reimbursement of costs incurred due to changing travel plans amid threats of a pilot strike. The traveller, who rearranged his flights from Sydney to Vancouver and subsequently to Toronto, had hoped his insurer, AIG Australia, would cover the $5,576 expenses for the rebooked flights and additional accommodation. - read more

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Knowledgebase
Disability Insurance:
A type of insurance protection that pays a portion of a person's income lost due to a total or partial disablement arising from either an accident or a sickness.