Life Insurance Online :: News
SHARE

Share this news item!

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Two farmhouses seeking insurance payouts for earthquake damage have had their claims denied, following a decision highlighting the role of pre-existing issues.

The company behind the claim stated that the properties were impacted by a 5.4-magnitude earthquake that occurred in November 2018. Although the earthquake's epicenter was approximately 45 kilometers away from the buildings, Geoscience Australia specified the evident damage radius to be no more than 27 kilometers from the epicenter.

In their defense, the claimant's engineering expert conceded that the buildings were situated outside the primary damage zone but contended that the earthquake’s vibrations had unleashed energy beneath the geological formations on which the houses stood.

The expert identified "preexisting or dormant conditions" in the properties, including previously repaired damage which, according to him, reopened due to ground movement prompted by the quake, also leading to the manifestation of new fractures.

Meanwhile, Allianz, the insurance provider, enlisted a forensic civil and structural engineer who assessed the damages. His findings revealed brickwork fissures in multiple sections of one property, referred to as House H, and evident cracks within the garage of the second property, termed House P, in addition to a separation between a storeroom and the home.

The engineer hired by Allianz attributed the damage to prolonged foundation instability and deterioration of the mortar used in the brickwork, rather than to the seismic event.

The Australian Financial Complaints Authority (AFCA) upheld the insurer’s position, noting that both engineers corroborated the presence of damage similar to what was being contested even before the 2018 earthquake, specifically in House H.

AFCA further mentioned that updates made to certain rooms within the house remained unaffected, while external brickwork conditions pointed towards significant wear and tear, contributing to the losses. Comparable remarks were also made in regard to House P.

"While both experts agree it is conceivable for House H to incur earthquake-related damage under ideal conditions despite its location outside the designated impact radius, the insurer's expert refuted the existence of such conditions in this case," stated the adjudicator from AFCA.

"Even if the earthquake were recognized as being a proximate cause of the damage to House H, it would coexist with other excluded factors (wear and tear, prolonged structural movement)."

"Consequently, the insurer maintains the right to invoke those exclusions as a basis for denying the claim," AFCA concluded.

 

Published:Thursday, 1st Aug 2024
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

BizCover and BHSI Collaborate to Provide Professional Indemnity Insurance for SMEs
BizCover and BHSI Collaborate to Provide Professional Indemnity Insurance for SMEs
25 Feb 2026: Paige Estritori
In a significant development for small and medium-sized enterprises (SMEs) in Australia, BizCover has been appointed as the exclusive direct online distributor for Berkshire Hathaway Specialty Insurance's (BHSI) professional indemnity (PI) insurance products. This partnership, effective from 1 October 2025, enables SMEs to access BHSI's PI coverage directly through BizCover's digital platform. - read more
Sterling Insurance Enhances PI Offerings with New Lloyd's Binding Authority
Sterling Insurance Enhances PI Offerings with New Lloyd's Binding Authority
25 Feb 2026: Paige Estritori
Sterling Insurance has recently secured a new professional indemnity (PI) binding authority with Lloyd's, a move that promises to provide Australian brokers with greater control over product offerings and pricing structures. This development is part of Sterling's ongoing commitment to delivering tailored insurance solutions that meet the specific needs of niche and complex risk sectors. - read more
Arch Insurance Australia Strengthens PI Team with Senior Underwriter Appointment
Arch Insurance Australia Strengthens PI Team with Senior Underwriter Appointment
25 Feb 2026: Paige Estritori
Arch Insurance Australia has announced the appointment of Jacqueline Kilday as Senior Professional Indemnity (PI) Underwriter for the Northern Region, effective immediately. This strategic hire underscores Arch's commitment to expanding its professional indemnity capabilities and providing comprehensive coverage solutions to clients across New South Wales, Queensland, the Australian Capital Territory, and the Northern Territory. - read more
NSW Enforces Stricter Strata Maintenance Laws
NSW Enforces Stricter Strata Maintenance Laws
25 Feb 2026: Paige Estritori
New South Wales has introduced a series of reforms aimed at strengthening the maintenance and repair obligations of strata properties, enhancing the safety and integrity of these communities. Effective from November 2025, these changes grant NSW Fair Trading the authority to issue compliance notices and enter enforceable undertakings with owners' corporations that fail to meet their maintenance responsibilities. - read more
Whitbread Insurance Brokers Appoints Lia de Sousa as CEO
Whitbread Insurance Brokers Appoints Lia de Sousa as CEO
25 Feb 2026: Paige Estritori
Whitbread Insurance Brokers has announced the appointment of Lia de Sousa as its new Chief Executive Officer, marking a significant strategic shift towards exclusive specialization in strata insurance services. With nearly four decades of experience in the insurance industry, including over 25 years at Whitbread, Ms. de Sousa brings a wealth of expertise to her new role. - read more


Life Insurance Articles

Understanding Your Insurance Needs at Every Life Stage
Understanding Your Insurance Needs at Every Life Stage
Navigating the complex world of insurance can often feel daunting, but understanding the importance of life stage consideration when choosing life insurance is essential. As we journey through the various chapters of our lives, our financial responsibilities, dependents, and personal circumstances evolve. These changes invariably have significant implications for our insurance needs. - read more
Understanding Life Insurance: Coverage Types to Protect Your Loved Ones
Understanding Life Insurance: Coverage Types to Protect Your Loved Ones
The importance of life insurance in financial planning: Life insurance isn’t just a policy; it’s a cornerstone of comprehensive financial planning. By protecting your family’s financial future, life insurance offers peace of mind, knowing that your loved ones will be taken care of in the event of your untimely passing. It’s not solely about leaving behind a legacy, but also ensuring that your family can maintain their standard of living, pay off debts, and cover end-of-life expenses without financial burden. - read more
Protecting Your Loved Ones: The Role of Life Insurance in Estate Planning
Protecting Your Loved Ones: The Role of Life Insurance in Estate Planning
Estate planning is a process that involves the management and distribution of an individual's assets and responsibilities in the event of their passing or incapacitation. It is an essential part of financial planning that ensures your assets are managed according to your desires and your loved ones are taken care of. - read more
The Impact of Hobbies and High-Risk Activities on Life Insurance Costs
The Impact of Hobbies and High-Risk Activities on Life Insurance Costs
Life insurance is an essential financial protection that provides peace of mind to policyholders and their loved ones. The premiums you pay are determined by various factors, including age, health, lifestyle, and occupation. - read more
How Much Life Insurance Do You Truly Need? Assessing Your Personal Coverage
How Much Life Insurance Do You Truly Need? Assessing Your Personal Coverage
There's often confusion surrounding the amount of life insurance one truly needs. Common misconceptions cloud our judgment, leading some to undervalue their coverage, while others may overinsure, unnecessarily straining their financial resources. It is a delicate balance to strike, and understanding the nuances of life insurance is pivotal to making informed decisions. - read more


Your Life Insurance Quote Starts Here

Life Cover Amount:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Peril:
A specific risk or cause of loss covered by an insurance policy, such as fire, theft, or flood.