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Rising Mental Health Claims Drive Surge in Income Support Demand

Over 8 Million Australians Access Income Support Amid Growing Mental Health Concerns

Rising Mental Health Claims Drive Surge in Income Support Demand?w=400

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Recent data reveals a significant increase in the number of Australians accessing income support, with over 8 million individuals receiving assistance in the past year.
This surge is largely attributed to a rise in mental health-related claims, highlighting a pressing issue within the workforce.

According to a report co-authored by the Council of Australian Life Insurers (CALI), the number of people claiming income support due to injury or illness has increased by 2 million over the past decade. The total expenditure on income support now stands at $78.9 billion, encompassing various sources such as life insurance, workers' compensation, social security payments, employer-funded sick leave, motor vehicle compensation schemes, veteran compensation/pensions, and early superannuation withdrawals.

Mental illness accounts for approximately one-third of all total and permanent disability (TPD) claims and 20% of income protection claims. This trend underscores the growing impact of mental health issues on the Australian workforce and the associated financial implications.

Christine Cupitt, CEO of CALI, emphasised the need for a coordinated approach to address this challenge. She stated, "The surge in mental health claims is testing the income support safety net's ability to cope because it wasn't built with mental health in mind." CALI advocates for earlier access to support and a unified strategy to assist individuals in their recovery and reintegration into the workforce.

For professionals, tradespeople, freelancers, and gig workers, this data highlights the importance of having comprehensive income protection insurance. Such coverage can provide financial assistance during periods of illness or injury, particularly when mental health issues are involved. It's crucial for individuals to assess their insurance needs and ensure they have adequate protection tailored to their specific circumstances.

Employers and policymakers are also urged to consider proactive measures, such as mental health support programs and workplace initiatives, to address the root causes of this surge and support the well-being of the workforce.

Published:Monday, 18th May 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

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Knowledgebase
Claim:
A formal request made by the policyholder to the insurance company for payment of a loss covered by the insurance policy.